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TERMS AND cONDITONS 96.COM

INTRODUCTION

  • This document explains the rules you must follow when using our website, gaming platform, and services. Please don’t use our platform/website, If you don’t agree with these rules. By using the software or clicking “submit” or “I agree,” you are saying that you accept these rules.
  • You understand and agree to follow these rules. You also agree to use electronic ways to make agreements and don’t need a handwritten signature if the law allows it.
  • These rules are a legal agreement between you and us. We suggest you print and keep a copy of these rules for later.
  • These rules might change, as explained below. In this document, words like “you,” “your,” “us,” “our,” and “we” are defined, along with other important terms.
  • It’s really important that you understand these rules. If you’re unsure about anything in these rules, we suggest you talk to a lawyer.
  • These rules, along with our privacy policy and betting rules, make up the entire agreement between you and us about using our site, gaming platform, and services. This agreement replaces any other agreements, whether written or spoken, that you and we might have made about using the site, gaming platform, and services.

WHO ARE WE

96.com is the best place for online sports and casino games. We offer great odds for many sports like cricket, football, kabaddi, esports, and exchange. If you like casino games, cards, and slots, we have lots of choices like Teen Patti, Roulette, Rummy, Aviator, and more. You can also get rewards and cashback through our special offers and loyalty programs, so you can win more. Play with us and enjoy your gaming experience!

  1. If there is a difference between the English version of these Terms and Conditions and any other language version, the English version will be the one that counts.
  2. If there is any conflict between these Terms and Conditions and any other document, these Terms and Conditions will be the ones that apply.
  3. If you have any questions about the Site or Services, or if you have a complaint or problem, please contact our customer service team at support@96in.com.

APPLICABILITY OF THESE TERMS AND CONDITIONS

  1. You agree to use the gaming platform just for fun and not to make money from it or use it for business.
  2. You know that there are chances you might lose money when using the Services and betting with us.
  3. By using the Site, Gaming Platform, and Services, you accept these Terms and Conditions. If you don’t want to follow these Terms and Conditions, you should stop using the Site and Gaming Platform right away. Also, check our privacy policy to understand how we handle and protect your personal information.
  4. If you don’t follow these Terms and Conditions, your account might be closed, you could lose money in your account, and we might take legal action against you.

AMENDMENTS TO THESE TERMS AND CONDITIONS

  1. We can change these Terms and Conditions at any time (for example, to fix mistakes or change the prices of Bets) without giving you advance notice. If we make big changes, we will let you know with a notice on the Site. The changes will take effect after we notify you, and if you keep using the Site, Gaming Platform, and Services, it means you agree to the new Terms and Conditions.
  2. It’s your job to check these Terms and Conditions now and then to make sure you agree with them.
  3. Any Bets that you placed but haven’t been settled yet (“Open Bets”) before we change these Terms and Conditions will follow the old version of the Terms and Conditions.
  4. We can stop, change, add, or remove any part of the Site, Gaming Platform, or Services whenever we want, and we don’t have to give you a warning. We won’t be responsible if this happens. If we stop any part of the Site, Gaming Platform, or Services, we might close all Open Bets and give you a fair value for them.
  5. We are not responsible if the Site or Services are not available at any time.
  6. We can also change what is on the Site or in the Services anytime without notice. These changes won’t affect Bets you made before the changes.
  7. We don’t guarantee that the Site will work with all the hardware or software you use, including your device.

LEGALITY OF THE USE OF THE GAMING PLATFORM AND THE SERVICES

  1. We are a company following the laws (which we’ll let you know about later). We offer different services like sports betting, casino games, slot games, and exchanges where you can play with other people. Availability might change.
  2. You have a limited, personal, non-exclusive, and non-transferable right to use our services on your Device only for playing the games we offer according to these Terms and Conditions.
  3. You can use our Services if you are 18 years old or older (or the legal age in your area) and it is legal for you to do so. We might ask you to prove your age, and your Account won’t be opened or might be suspended until we get proof. You understand that we can’t give you legal advice, and it is your job to make sure you follow the laws where you live and that you have the right to use the Services. You also agree that you don’t find our Services to be offensive or inappropriate.
  4. We are not responsible if you use the Site, Gaming Platform, Software, or Services in a way that is against the law where you live. If your local laws or other laws don’t allow you to use the Gaming Platform, then you shouldn’t use it.
  5. We can report any suspicious or illegal activities to the right authorities, other online gaming companies, or financial institutions. You need to help us if we are investigating such activities.
  6. We can stop anyone from accessing the Gaming Platform. We can also stop any Player from using the Services if we believe they are under 18 or not old enough to bet according to their local laws.

REGISTRATION AND USE OF YOUR ACCOUNT

  1. To use our Services, you need to create an account with us (“Your Account”). We can decide not to open an account or provide services if we choose. When you open Your Account, you confirm that you are old enough to gamble and agree to these Terms and Conditions. If we find out you’re not old enough, we don’t have to pay any winnings, and they won’t count as Legitimate Winnings.
  2. To open an account, you need to give us your email, phone number, and other information we ask for. It’s important that the details you provide are correct and kept up-to-date. You can change your details by contacting us, and we might need extra proof to do this.
  3. When registering, you’ll choose a currency for Your Account (“Account Currency”). This choice cannot be changed later. If you make payments in a different currency, it will be converted at our exchange rate and might have a fee.
  4. Opening Your Account is free, and payments to and from Your Account do not earn interest. If you deposit money in a different currency, we will use our exchange rate. All payments must come from an account in your name.
  5. To place a Bet, you need to deposit “real money” into Your Account (“Deposit Funds”) using our allowed methods. The minimum deposit is mentioned in the website.
  6. Make sure your account details are correct and update them if needed. We need information from you to follow anti-money laundering laws and to check your identity, age, and address. This might include copies of your ID and proof of address. If you don’t provide this, we might suspend or close Your Account.
  7. We don’t give legal advice about using the Site or Services. It’s your job to make sure you follow the laws where you live before using our Services. We suggest you get legal advice to make sure you’re following the rules.
  8. You promise not to use the Gaming Platform or Services where it is illegal. You also promise not to use the Services if you live in a place where online betting or gaming is not allowed.
  9. We don’t accept Bets from some places, like North Korea, Iran, Turkey, France, the UK, the Netherlands, Australia, and the USA. You promise you don’t live in these places and won’t use the Services while in these places.
  10. We can change or stop any part of the Services whenever we want. We might not be able to offer some or all of the Services in certain places.
  11. When setting up Your Account, you’ll choose security details. It’s your job to keep them secret and safe. If you think someone else knows your details, tell us right away.
  12. If we think there’s a security problem or misuse, we might ask you to change your password or suspend Your Account.
  13. The name on Your Account must be your real name. People who are not allowed to play cannot register again without our permission. We check to prevent them from opening new accounts with fake names.
  14. You are responsible for all activities on Your Account. If someone uses your account without permission, you will be responsible for any losses.
  15. If you don’t use Your Account for placing Bets for twelve months, your account will be inactive, and we might charge an administration fee.
  16. We can cancel Your Account or these Terms and Conditions with thirty (30) days’ notice. We can also suspend or cancel Your Account with one (1) day’s notice if you break any Terms and Conditions.
  17. If we think there’s illegal activity or other serious issues, we can suspend or cancel Your Account right away without notice.
  18. If Your Account or these Terms and Conditions end, it won’t affect any rights or obligations you had. Any money you owe us when your account is suspended or closed will need to be paid right away.
  19. We can change these Terms and Conditions at any time without notice. You should check them regularly to stay updated. If you keep using the Gaming Platform and Services after changes, it means you agree to the new Terms and Conditions.
  20. These Terms and Conditions, along with our Privacy Policy and any other specific terms, make up the whole agreement between you and us about using the Gaming Platform and Services. If any part of these Terms is found to be invalid, the rest will still apply.

DEPOSIT FUNDS AND WITHDRAWALS

  1. Opening and Managing Your Account:

We have a right to say no to opening an account and don’t have to give a reason.

If we think someone is cheating, being dishonest, or causing problems, we can stop them from playing.

If you break the rules, we can keep your winnings.

  1. Funds and Winnings:

You need to have money in your account to place a bet.

We keep your deposit and winnings safe, but we are not a bank and don’t pay interest.

Winnings are only considered legitimate if you played fairly and followed the rules.

We take out any fees or charges from your winnings.

We only pay out winnings after we have all the needed information from you.

  1. Withdrawals:

When you withdraw money, including winnings, it might be checked for bonuses and security.

We can hold back winnings if we suspect fraud.

We might hold winnings if the law requires it.

Check your account for mistakes and tell us right away if you find any before you bet again.

You can ask to withdraw your money anytime, but there are minimum and maximum limits.

Withdrawals over the maximum limit are up to our choice.

The minimum withdrawal for USDT is 50, and there is a 20 USDT fee for all USDT withdrawals.

  1. Canceling Your Account and Disputes:

You can cancel your account anytime, but you need to stop using the site.

Cancelling your account doesn’t change the rights or responsibilities of either side.

You can only have one account with us.

You need to pay any taxes on your winnings.

We might offer free practice games and rewards for new players, but you won’t get winnings from free practice play.

  1. Account Funds:

Any money in your account is kept by us, but we are not a bank and don’t pay interest.

FRAUDULENT ACTIVITIES, PROHIBITED TRANSACTIONS AND FAILED DEPOSITS

  1. Cheating and Fraud: If we think you’re cheating or trying to trick us, like by changing games or using fake payment methods, we can close your account right away. If you use stolen cards or do illegal things like money laundering, or if your bank doesn’t honor your deposits, we can also suspend or close your account and try to get back any money you owe.
  2. Winnings and Collusion: If we believe you or your group are working together to cheat us, we can cancel and keep any winnings you made.
  3. Using Bots and Unauthorized Software: Using robots or “bots” to play games on our site is not allowed. You also can’t use any software or apps to collect information from our site for other uses, like commercial purposes. We have ways to find and stop anyone using artificial intelligence or bots. If you try to use them, we will close your account immediately without warning.

THIRD PARTY PROVIDERS

  • To add or withdraw money from your account, you need to use services from other companies, like e-wallets or bank transfer.
  • If there’s a mistake with your winnings, you must tell us within 24 hours. You will need to return any wrong winnings, and those winnings cannot be used to place bets.

Right to use

  • We give you a personal, non-transferable, and temporary right to use our software on your device just to use our Gaming Platform and Services.
  • Everything on our site, like pictures, videos, and text, belongs to us or our partners and is protected by law. You can’t copy or use these things without our permission.
  • You also can’t use any of our trademarks or names, and you can’t copy, change, or share our software or platform without our permission.

PAYMENT AND SECURITY

  1. To keep your account safe, we might do random security checks. We might ask you to give extra documents or information from other companies. If you don’t provide the needed documents, we can suspend or cancel your account without warning.
  2. Winnings and Bets: You cannot trade, swap, or get a different prize for your winnings. Once you confirm a bet, you can’t cancel it, and we can refuse any bet. You can only place bets if you have enough money in your account. We don’t give credit.

Checking for Illegal Activity:

  1. Winnings will only be put in the account of the player who made the winning bet after they have shown us their ID and we are satisfied.
  2. If we think there might be illegal activity, like money laundering or fraud, we might stop payments and investigate. We may share details with law enforcement. For example, if someone puts a large amount of money in their account and tries to take it out after very little betting, we will check. If we find no problems, we will pay the winnings.

Betting Rules

  • When you place a bet, it must follow these rules:
  • The rules written in these Terms and Conditions.
  • The minimum and maximum amounts for bets set by us.
  • If your instructions are not clear, your entire bet will be canceled, and our decision will be final.
  • If your bet is more than the allowed limit, the extra part will be ignored, and the bet will be canceled.
  • If your bet is missing details or incomplete, we might cancel it.
  • You can place multiple bets of the same kind, and each one will be treated separately. We handle bets in the order we receive them.
  • Bets must be made by one person. We can cancel bets if we see multiple identical bets from different people or suspect cheating.
  • You must not know or affect the outcome of the event or game when placing a bet. If you do, your bet will be canceled.
  • To place a bet, your account must have enough money. If you don’t have enough, you need to either place a smaller bet or add more money to your account.
  • If there is a mistake or system error that affects your bet, the bet will be canceled, and any money placed will be returned. No winnings will be paid.
  • If a bet is settled incorrectly because of a mistake, we will correct it. If there’s not enough money in your account to cover the correction, you will need to return the extra money.
  • We can stop accepting bets, refuse any bet, or part of a bet at any time without giving notice.
  • The smallest amount you can bet is set by our Betting Rules.
  • The total amount you can bet in a day is also set by our Betting Rules.
  • The most you can win from a single bet on Live Casino and Slots is GBP 50,000 or the equivalent in other currencies.

PLACING A BET

  1. You must place your bets only through the Service as shown on the Website or any other way we agree on before.
  2. A bet is only valid when it follows the steps in the Betting Rules. If you want to check if your bet was confirmed, you can ask us to look at your account history.
  3. Make sure your bets are correct. Once a bet is placed and accepted during the right time, you can’t change or cancel it, except for some special cases mentioned in these Terms and Conditions.
  4. We are not responsible for any mistakes in typing, sending, or checking bets. We can fix any obvious errors after the event if needed.

Charges

  • Most of the time, the only charge for our clients is a commission on the money they win in an Exchange market. This will be explained when you set up your account or later.
  • Some customers who win a lot but have a low commission might get a Premium Charge. We will let you know before this charge starts.

Bonuses

  • Sometimes, we might give you extra money or bonuses for your account.
  • Bonuses can only be used for the services we say when we give you the Bonus.
  • Each Bonus has its own rules that you must agree to before you can use it.
  • Usually, you can only use each Bonus once.
  • You can’t take out Bonus money or cash won from a Bonus from your account until you follow the Bonus rules.

Results and Checking Bets

  • If there is a difference between the result on our server and other websites or media you use, the result on our server is the official result. If we lose data because of a system problem, we will try to recover it, and the recovered data will be official.
  • Any problems you have with your computer or internet won’t change the results. You can check your account history by emailing support@96in.com to see how your bets were decided.
  • If there is a problem with our system or hardware, the affected games are not valid, and you won’t get any winnings from them.

Special Rules for Specific Bets:

  • We can change the rules for betting and bonuses whenever we need to.
  • It’s your job to know the rules and bonus restrictions before you place any bets.

Your Responsibilities:

  • You must be at least 18 years old or the legal age for gambling where you live.
  • You also agree not to use our services if you live in a place where online gambling is not allowed or if you are not allowed to gamble there.
  • You understand that you might lose money when you bet and you take full responsibility for those losses. Using our platform is at your own risk.
  • If we accidentally add or take out the wrong amount of money from your account, you need to tell us right away, and within 24 hours of finding out about the mistake. Any money added by mistake will be taken out of your account if there is enough money. If not, you will need to pay back the money you got by mistake. You cannot use this extra money for betting, and we can cancel any bets or transactions involving this money.
  • If you take out money that was added to your account by mistake, you will need to pay us back.

No Warranties:

  • We try to provide our site, games, and services carefully. But, we don’t guarantee they will always be perfect or meet all your needs.
  • We cannot promise that the site or services will always be secure, available, or free from errors. We also do not promise that our site or software is free from viruses or bugs.
  • We don’t guarantee that our site or games will always work as expected or that any information you get from our site will be accurate.
  • We are not responsible for any issues with your internet connection or for any problems caused by your internet service provider or other third parties.
  • We do regular maintenance to keep things running well. During this time, you might not be able to access our site. We will try to let you know in advance and get things back to normal as quickly as possible.

Limitation of Liability

  • You agree that using our website, games, software, and services is completely at your own risk.
  • We are not responsible for any harm or losses you might have because of using our website, games, software, or services.
  • We do not take away responsibility for causing death or injury due to our mistakes or dishonest actions.
  • We are not responsible if you lose anything or have problems because we stop or change our services due to government rules or changes in policy.
  • We are not responsible for losing any content or material you upload or send through our games. We are also not responsible if we change, stop, or end our website, games, software, or services.
  • We can remove our website, games, software, or services at any time, and we won’t be responsible for any issues that might cause.

Cap on Our Liability

  • If something goes wrong, the most we will owe you is either:
  • The total amount of money you put into your account and used for bets in the last three months before the problem happened, or
  • 500 Euros, whichever is less.

Third Party Obligations

  • You agree that our website, games, and services are only for online gaming and gambling.
  • We are not responsible for anything a third party provider does or for the services they offer.
  • Any deal you make with a third party provider is not something we are involved in.
  • We are not responsible for any problems between you and the third party provider.

Indemnity

  1. You agree to protect us and our team from any problems or costs, including legal fees, if you break any of these rules.
  2. If you lie about being allowed to use our site or about where you are from, and this causes us problems, you will cover all costs and damages.
  3. If you do something wrong, like trying to use more than one account, hacking, using bots, or giving false information, you must cover any losses and damages we have because of it.
  4. If a third party provider blames us for something you did wrong, you must cover all costs and damages from that, including legal fees.

Transfer

  • You cannot give your rights or responsibilities to anyone else.
  • We can give our rights or responsibilities to another person or company.

Third Party Content

  • We try to make sure that any content from other sources on our site is correct and good quality, but we can’t promise it’s always perfect. If we know about mistakes, we will try to fix them.
  • We don’t promise anything about other websites we link to or the people who run them. If you use those websites, you do so at your own risk, and we are not responsible for any problems you might have.

Third Party Rights

  • People who are not part of these rules cannot use or depend on them.
  • No extra rights are given to anyone else under these rules.

Handling Problems

If you have a problem, first contact our customer service team by email at support@96in.com. We will review your complaint and keep you updated on what we find out.

Report any issues to us within seven (7) days of the problem happening.

If we can’t solve the problem to your satisfaction, you can ask our regulator, (TBD) eGaming, for help.

Notices

  • We will send any important messages to the email address you used when you opened your account. These messages are considered received 24 hours after we send them.
  • If you need to send us a notice, send it to our registered office address, marked for Customer Services. Use registered mail or courier.
  • Notices sent to us will be considered delivered ten (10) days after sending by mail or three (3) days after sending by courier.

Events We Can’t Control

We are not responsible for delays or problems caused by events that are beyond our control. These are called “Force Majeure Events.” Examples include:

  • Strikes or work stoppages
  • Riots, wars, or terrorist attacks
  • Natural disasters like floods or earthquakes
  • Problems with transport or getting financial data
  • Issues with telecommunications or postal services
  • Government rules or laws that affect us

If a Force Majeure Event happens, our work is paused until the problem is over. We will try our best to fix the issue or find a way to meet our responsibilities.

PUBLICITY

  • We can share details about the winners. We will put the names and countries of all winners on our website, and by participating, you agree to this.
  • If the media wants to talk to you about us, you must tell us right away.
  • We will handle your personal data according to our Privacy Policy.

ACCEPTABLE USE

  1. Using Our Site

a). You can only use our site for legal and honest purposes, following all laws.

b). You must not use our site for illegal activities or to harm minors.

c). Do not upload or use any material that doesn’t meet our rules.

d). Do not send unwanted advertisements or similar materials.

e). Do not send or upload anything that has harmful computer code or viruses.

  1. Interference and Damage

a). Do not access or harm our site or any equipment or network it uses without permission.

b). Do not interfere with any software or equipment used by our site or others.

  1. Interactive Services

We might offer interactive services like games, chat rooms, or bulletin boards on our site.

  1. Content Moderation

a). If we offer interactive services, we will let you know if they are moderated and what kind of service is provided. We will also check for risks and decide if moderation is needed.

b). We are not required to monitor or moderate these services, and we are not responsible for any issues from using them, even if they are moderated.

c). If we do moderate, we will give you a way to contact the moderator if you have problems.

  1. Content Standards

a). Your posts on our site must be true (for facts) and honest (for opinions) and follow the law.

b). Do not post anything that is rude, offensive, hateful, or promotes violence or discrimination.

c). Do not give financial advice, infringe on rights, deceive others, or promote illegal activities.

d). Do not pretend to be someone else or mislead about your identity or connection with us.

e). Do not support or help with illegal actions like copyright theft or computer misuse.

RESPONSIBLE GAMBLING

We are committed to making sure gambling is done responsibly.

GENERAL

  • If any part of these Terms and Conditions is found to be illegal or not valid, that part will be removed, but the rest will still be good.
  • All records, like Bets, announcements, messages, and reports, will use Coordinated Universal Time (UTC).
  • If we don’t enforce a rule now, it doesn’t mean we won’t enforce it later.
  • These Terms and Conditions are only for you and us and don’t give rights to anyone else.
  • These Terms and Conditions don’t create a partnership or joint venture between you and us.
  • Certain parts of these Terms and Conditions will still apply even if they end or are terminated.
  • By agreeing to these Terms and Conditions, you agree that you haven’t relied on any statements not included here. You also agree not to seek remedies for any false statements that are not part of these Terms and Conditions, unless they were made fraudulently or negligently by us.
  • In the Isle of Man, online gambling debts are legally enforceable.